Health and safety

Work safe training

Running a business can bring you face-to-face with problem customers, threatening behaviour – and sometimes, even violence.

Conflicts like these can intimidate and demoralise staff and end up costing your business money.

As a manager, you need to know how to deal with these issues so you can keep your staff safe and protect your livelihood.

Westminster council’s Worksafe course, in partnership with the Suzy Lamplugh Trust, will help you develop a personalised action plan for protecting your business, now and in the future.

On the course you’ll learn to:
– Identify and manage violent incidents
– Defuse conflict
– Address personal safety issues
– Carry out risk assessments
– Comply with legal requirements
– Improve security measures

To book or find out more about upcoming courses, call 020 7641 2892